Publication in Information Systems Journal
Online freelancing, an alternative form of work in which the self-employed offer their services on digital work platforms, is becoming increasingly important in IS research. While the general understanding of this form of work is growing, research lacks an understanding of careers on digital labor platforms. However, these differ from careers in offline labor markets due to volatility, global matching and platform intermediation, the digital and temporary nature of work, and algorithmic management as particular working conditions of the platforms.
To understand how working conditions on digital labor platforms influence the dynamic career paths of freelancers, we conduct an exploratory analysis based on 35 interviews with freelancers and clients on digital labor platforms. In this way, we contribute to the body of knowledge on alternative forms of work on digital labor platforms by developing a long-term career model for freelancers and highlighting the dynamics of promotion, descent and exit within platform careers. We also illustrate mechanisms between career stages in the form of platform lock-in effects resulting from the dynamics of career advancement and exit.